Frequently Asked Questions
Everything you need to know about shopping at Glazer's Camera.
What is your return policy for camera bodies and lenses?
We offer a 14-day return period for most new equipment. Items must be in original condition with all packaging, manuals, and blank warranty cards included. A restocking fee may apply if the shutter count exceeds a reasonable testing limit.
Do you offer international shipping for high-end electronics?
Currently, we ship within the United States and Canada. All high-value shipments require a signature upon delivery and are fully insured to protect your investment during transit.
Are the products sold on your site covered by a manufacturer warranty?
Yes, as an authorized dealer for brands like Sony, Canon, Nikon, and Fujifilm, all new products come with a full manufacturer's warranty. We do not sell 'grey market' goods.
Do you buy or trade-in used photography gear?
Absolutely. You can bring your used gear to our store or submit an online request for a quote. We offer competitive trade-in credit toward new purchases or cash buyouts for quality equipment.
How can I track my order once it has shipped?
Once your order is processed, you will receive an email confirmation containing a tracking number from UPS or FedEx. You can also monitor your order status through your Glazer's Camera account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and offer financing options through Affirm for qualifying purchases.